Hello @mjdadula!

Please first make sure that you’ve checked the theme’s documentation files, and have requested support through the proper channel. Here’s the theme’s support page: https://themeforest.net/item/alpine-wordpress-responsive-one-page-parallax/7191059/support

If needed, you can request a refund. Such requests go to the author for approval, but if they decline your request, you may dispute their decision with Envato.

Finally, this is a very popular theme with over a thousand sold copies. It’s highly unlikely that the issue lies with the theme itself, but if you can’t get it working and aren’t getting a response from the author, you may open a Help ticket and they will check the theme again.


Leave a Reply

Your email address will not be published.