Our policy lasts 14 days from the date of order. If 14 days have gone by since your leverage, unfortunately, we can not offer you a refund or exchange .
Please see exceptions on our policy page .
To be eligible for a restitution, your item must be idle / un-inked and in the same condition that you received it. It must besides be in the original packaging with all the original guarantee cards and any accessories that it came with.
– Pens bought from Clearance Sale, or any Buy One Get One promo
– gift Cards
– Ink Bottles
– ink Cartridges
– Any detail that was purchased under $ 15
– Inked / Used Pen ( except for Warranty Reasons )
Return embark charges for items not specifically covered under warranty* coverage or otherwise damaged or bad will be deducted from any refunds given .
Please besides email returns @ endlesspens.com a detailed description with the argue for your reappearance and attach pictures where necessary .
In the consequence there is a blemish please do not send your purchase back to the manufacturer. We warranty all our products ourselves-please see our
guarantee policy .
once your rejoinder is received and inspected, we will send you an electronic mail to notify you that we have received your reelect item. We will besides notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit rating will automatically be applied to your credit rating card or original method of requital.
If you paid by PayPal, the refund will reflect up to 2 commercial enterprise days from the date of approval.
If you paid by Credit Card, the refund will reflect up to 5-7 occupation days from the date of approval.
If you paid by Store Credit, the refund will reflect instantaneously .
Late or missing refunds (if applicable)
If you haven ’ t received a refund yet, first check your bank history again .
If it even has n’t been reflected on your account, contact your credit rating card company. It may take some time before your refund is formally posted .
If you ’ ve done all of this and you still have not received your refund even, please contact us at sales @ endlesspens.com .
Exchanges (if applicable)
We entirely replace items if they are defective or damaged .
You will be responsible for paying for your own ship costs for returning your token. transport costs are non-refundable. If you receive a refund, the price of return transport will be deducted from your refund .
Depending on where you live, the prison term it may take for your exchanged product to reach you may vary .
Should you have any questions or concerns please do not hesitate to contact us at sales @ endlesspens.com .