With the handiness of COVID-19 vaccines, locomotion is coming back. That ‘s capital news for summer vacation plans … and scammers. BBB Scam Tracker is receiving reports of victimize artists creating forge airline ticket booking sites or customer service numbers. If you are buying airfare, use caution and double check the URL or phone number before providing your credit card information.

How the Scam Works

While doing an on-line search for bum flights, you come across what seems like a bang-up deal with a major airline. You book the flight—either through the web site or by calling a customer accompaniment number—and receive a confirmation message. however, when you look more close at the electronic mail, you notice that you never actually received your slate .
In another interpretation of this scam, you book a flight on a travel web site offer deals on airfare. You pay with your credit card like normal. But shortly after making the payment, you receive a call from the company saying that there’s been a sudden price increase or an extra charge to finalize your booking. This is something a legitimate company would never do! 
In either casing, you call the airline to follow up about your trajectory. After talking to an agent, you find that they have no record of your book. It turns out you incidentally purchased tickets through a scam web site or a hypocrite customer military service number. One victim told BBB Scam Tracker : “ I received a telephone call right after [ I booked the flight ] stating that they wanted $ 100 per passenger to finalize my flight. ” then, after calling the airline to complain, the victim discovered that “ the flight wasnt available to begin with. The fledge was never booked … this company equitable charged my card. ”

How to Avoid Travel Scams

  • Do your research. If you come across a company you haven’t dealt with before, research it before making any purchases. Look on BBB.org for reviews and feedback from previous customers.
  • Double check the URL before you enter personal and payment information.It can be easy to click on a sponsored ad or imposter website without noticing. Before you enter any sensitive information, double check that you are on the right website and that the link is secure. (Secure links start with “https://” and include a lock icon on the purchase page. Learn more at BBB.org/BBBSecure.)
  • Be wary of third-party websites. Some websites appear to offer a legitimate service but are only fronts for a scam. Be suspicious of websites with no working customer service number and no physical address. Typos and grammatical errors can be indications of a scammer’s handiwork, too.
  • Make online purchases with your credit card. Fraudulent charges made on a credit card can usually be disputed, whereas that might not be the case with other payment methods. Unfortunately, there is no way to get back the personal information you may have shared. 

For More Information

To learn more about planning a pickup during COVID-19, check out this tiptoe from BBB. For ways to protect yourself from travel scams, go to BBB.org/TravelScam. Read more about customer service number scams .
Stay one step ahead of scammers by subscribing to BBB ‘s weekly Scam Alert emails .
If you ’ ve been a victim of an airline ticket or other locomotion scam, please report your feel at BBB.org/ScamTracker. By doing then you can help others to avoid falling prey to scammers .

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