We have a 30-day money-back guarantee .
We guarantee that you will be satisfied with your purchase or YOUR MONEY BACK !
We will refund 100 % of your purchase price ( less transport costs ) for any reason within the first 30 days from the date of buy. Your refund will be processed within 14 days from the time we receive your return product, in the original unopened box. return costs are the province of the customer. ( please Note : ) .
Our policy lasts 30 days. If 30 days have gone by since your leverage, unfortunately we can ’ thyroxine offer you a refund or substitute .
To be eligible for a revert, your item must be unused and in the same condition that you received it. It must besides be in the original promotion .
several types of goods are nontaxable from being returned : mix open lots such as Doorables, Tsum Tsums, and Shopkins are nontaxable from being returned
extra non-returnable items :
Downloadable software products
Some health and personal care items
To complete your render, we require a receipt or validation of buy .
Please do not send your buy back to the manufacturer .
There are certain situations where only partial refunds are granted ( if applicable )
Any item not in its original condition, is damaged or missing parts for reasons not due to our mistake and any item that is returned more than 30 days after delivery
Refunds ( if applicable )
once your retort is received and inspected, we will send you an e-mail to notify you that we have received your return token. We will besides notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit wag or original method acting of payment, within a certain measure of days .
late or missing refunds ( if applicable )
If you haven ’ metric ton received a refund yet, inaugural check your bank report again.
then contact your credit poster company, it may take some clock before your refund is formally posted.
next contact your bank. There is frequently some process fourth dimension before a refund is posted.
If you ’ ve done all of this and you still have not received your refund even, please contact us at knickknacktoyshack @ gmail.com .
sale items ( if applicable )
alone regular priced items may be refunded, unfortunately sale items can not be refunded .
Exchanges ( if applicable )
We merely exchange items if they are not defective or damaged. If you need to exchange it for the same token, send us an e-mail at knickknacktoyshack @ gmail.com and send your item to :
knick bent dally reside
3 Hemlock Road
West Nyack New York 10994 .
If the detail was marked as a endowment when purchased and shipped directly to you, you ’ ll receive a gift credit for the value of your refund. Once the revert detail is received, a gift certificate will be emailed to you .
If the item wasn ’ thyroxine marked as a endowment when purchased, or the endow donor had the ordain shipped to themselves to give to you by and by, we will send a refund to the gift giver and he will find out about your render .
To return your product, you should mail your merchandise to :
knick bent toy dog reside
3 Hemlock Road
West Nyack New York 10994
You will be responsible for paying for your own ship costs for returning your token. shipping costs are non-refundable. If you receive a refund, the cost of return transport will be deducted from your refund .
Depending on where you live, the time it may take for your exchange product to reach you, may vary .
If you are shipping an item over $ 75, you should consider using a traceable ship service or purchasing shipping insurance. We don ’ t guarantee that we will receive your fall item .