Every rate is significant to us because we know how important it is to you. Hence, we seriously endeavor to please every customer with beautiful flowers and accommodating service. Knowing that flowers are a perishable natural intersection and that floral arrangements and floral gifts are hand made, we make every effort to fortify our floral products and ensure the quality, accuracy and beauty of our exercise. many variables determine whether a flower will last equally long as anticipated or whether a graphic designer has created something which you will enjoy. Because we constantly seek ways to bring some of these variables under our restraint for improved floral performance, we welcome your comments and inquiries. besides, if you are not wholly satisfied with the quality of one of our products, then please contact us immediately and we will promptly take the appropriate legal action .

Substitution  policy

Fresh Flowers: We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional handiness of flowers it is sometimes necessity to make substitutions of equal or greater value. We will make every effort to maintain the “ spirit and feel ” of the agreement by considering the overall supreme headquarters allied powers europe, size, style, and discolor combinations. In single-variety arrangements the assortment will take priority over color. For example, if an order is for scandalmongering daisies, they will substitute another tinge of daisies, not another yellow flower. White roses and cream roses may be substituted for each other ampere well as yellowish pink roses and pinko roses. Purple and pink orchids may need to be substituted for white orchids and visa versa .

Plants: For k and bloom plants, like plants may be substituted of equal or greater measure. For one-of-a-kind plants, such as orchids, we will make every undertake to match the plant type, but may substitute with another color. Containers for plants will be ampere near as possible .
Gift Baskets: Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee novelty and seasonably delivery .
Substitutions for Special Occasions: Due to the importance of delivering orders for especial occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure seasonably pitch, if the flowers you requested are not available, and we are not able to contact you via the telephone number ( sulfur ) or e-mail savoir-faire you provided us.

delivery  policy

Specific Times: We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders. You may request a time skeleton in the especial teaching box when order, and we will do our best to accommodate your request.

If No One is Home: Depending on the pitch localization, if the recipient is not available at the time of delivery, the delivery person may leave the giving in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery .
Recipient May be Contacted: In some cases, the florist may contact the recipient to ensure s/he will be family to accept the rescue .
Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorsill, porch, yard or any localization where the recipient can not accept the agreement themselves. We can not be held responsible for missing or defective intersection due to this especial request .

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