No response from them, have written to them twice.
Just after making the theme published, it is taking 10-15 sec to load the page, its appearing blank
Sorry to hear you’re having a bad experience here. As said at support, you were using an unlicensed version of the theme (for which we do not provide any support). It seems you have purchased it now, so our support team has sent you an invite to investigate your issue (but for now it has not been accepted so we need to wait for you to accept it). Please follow the conversation in your ticket 🙂