Visa & Certificate Top

Visa Application and Collection Hours: Monday to Friday 9:00am – 12:00pm / 1:30pm – 4:00pm

Phone Enquiries: Monday to Friday 9:00am – 12:00pm / 1:30pm – 5:00pm

Phone: (04) 473-1540
E-mail: [email protected]
Address: ATTN: CONSULAR, L18 The Majestic Centre, 100 Willis Street, Wellington New Zealand 6011 (PO Box 6340, Wellington 6141)

Please refer to the map below and contact the nearest office according to your location.

Jurisdiction area map

All border measures, including provisional measures to prevent the spread of COVID-19 were lifted on 29 April 2023.

  • Modification of Border Measures –

Which region/city do you reside in NZ? Auckland and upper North Island residents Please E-mail [email protected] or call (09) 303-4106
Christchurch and Canterbury region Please E-mail [email protected] or call (03) 366-5680

Wellington and lower North Island and South Island excluding Canterbury Please E-mail [email protected] or call us on (04) 473-1540

Please make sure you have read the Frequently Asked Questions before making an enquiry. Visa Hotline for foreigners visiting Japan (24 hours/7 days a week, English only): +64 (9) 8023-564 – This Hotline will only provide general information regarding Japanese visas.

Quick Links

Frequently Asked Questions

Q1. Do I need to apply for a visa to visit Japan for a holiday with a NZ passport?
A1. Visas are no longer required for NZ citizens for short-term stays up to 90 days.

Q2. Can I post/courier my visa application?
A2. If you are unable to submit your application at the counter, you may courier your application to the PO Box of the Consular office responsible for your region.

Q3. I have a previous criminal conviction. Will I be able to visit Japan?
A3. Not all crimes will affect entry into Japan. Crime types that are deemed serious enough to prevent entry into Japan can be found here. If your record includes these crimes, you can expect that your entry into Japan will likely be denied by Japanese Immigration.

Q4. Can I take any personal medication when visiting Japan?
A4. Please refer to the following webpage by the Ministy of Health, Labour and Welfare (MHLW). Please read all other frequently asked questions by clicking the icon below before making any enquiries.

Visa Types

Information / Notice

  • We are closed on some Japanese national holidays, Saturdays, Sundays and New Zealand national holidays. Please see here for a list of our public holidays.
  • Be aware of fraudulent websites, social media, emails in an attempt to extract payments from visa applicants (06 July 2017)
  • Highly skilled professional visa etc

Visiting Japan

  • It is recommended to take an overseas travel insurance.
    • An overseas travel insurance makes you feel secure, even in emergencies, and you can enjoy your trip.
    • Medical expenses can be very high in Japan. If the travel insurance you purchased offers sufficient coverage of treatment costs, you can receive treatment without concern.
    • It is recommended to have an overseas travel insurance with travel support for hospital referrals, medical interpretation, and cashless medical service.
  • Guide for when you are feeling ill; 日本政府観光局
  • Information on Local Call Centers when you are feeling unwell in Japan
  • Foreign national coexistence policies
  • Bringing animal products into Japan from overseas; 動物検疫所
  • Regulations when bringing plants into Japan from another country; 植物防疫所
  • Information for who are bringing medicines for personal use in Japan; 厚生労働省
  • Guidebook on living and working for foreign nationals who start living in Japan; 出入国在留管理庁

Planning a trip to Japan? Navigating the visa application process and gathering the necessary documents can sometimes be a daunting task. At themedipia, we aim to make this process easier for you. Our comprehensive guide will provide you with all the essential information you need to know before applying for a visa.

Visa Application and Collection Hours

To ensure a smooth application process, our visa application and collection hours are as follows:

  • Monday to Friday: 9:00am – 12:00pm / 1:30pm – 4:00pm

Phone Enquiries

Our dedicated phone line is open to assist you with any queries you may have:

  • Monday to Friday: 9:00am – 12:00pm / 1:30pm – 5:00pm

If you have any questions or concerns regarding the visa application process, feel free to reach out to us. You can contact us at (04) 473-1540 or via email at [email protected].

Address

For in-person visits, you can find us at the following address:

ATTN: CONSULAR, L18 The Majestic Centre, 100 Willis Street, Wellington New Zealand 6011 (PO Box 6340, Wellington 6141)

Map and Contact Information

To find the nearest office based on your location, please refer to the jurisdiction area map. It is important to contact the office that is responsible for your region to ensure a smooth application process.

Jurisdiction Area Map

We understand that it can be confusing to navigate the visa application process based on your location. To make things easier for you, we have provided a jurisdiction area map. This map will help you determine which office to contact based on your region or city in New Zealand.

Important Updates

We are pleased to announce that all border measures, including provisional measures to prevent the spread of COVID-19, have been lifted as of April 29, 2023. This means that travel to Japan is now open for all visitors.

Visa Application Assistance

If you reside in the Auckland and upper North Island region, please reach out to us via email at [email protected] or call (09) 303-4106. For residents in the Christchurch and Canterbury region, please contact us at [email protected] or call (03) 366-5680. If you are located in Wellington, the lower North Island, or the South Island (excluding Canterbury), please email us at [email protected] or call (04) 473-1540.

Frequently Asked Questions

Before reaching out to us, we recommend reading through our Frequently Asked Questions section. This section covers common queries and provides detailed answers to help you better understand the visa application process.

Q1. Do I need to apply for a visa to visit Japan for a holiday with a New Zealand passport?

A1. Good news! New Zealand citizens no longer require a visa for short-term stays up to 90 days.

Q2. Can I post/courier my visa application?

A2. If you are unable to submit your application in person, you may courier your documents to the PO Box of the Consular office responsible for your region.

Q3. I have a previous criminal conviction. Will I be able to visit Japan?

A3. Not all criminal convictions will affect your entry into Japan. For a list of crime types that may impact your eligibility, please refer to our website. If your record includes these crimes, your entry into Japan may be denied by Japanese Immigration.

Q4. Can I bring personal medication when visiting Japan?

A4. Please visit the Ministry of Health, Labour and Welfare (MHLW) website for information regarding bringing personal medication to Japan. We recommend reading through all the frequently asked questions before making any enquiries.

Additional Information and Notices

We would like to bring your attention to several additional pieces of information and notices:

  • Our office is closed on some Japanese national holidays, Saturdays, Sundays, and New Zealand national holidays. Please refer to our website for a list of public holidays.
  • Beware of fraudulent websites, social media platforms, and emails that attempt to extract payments from visa applicants. We advise exercising caution and only interacting with official channels.
  • Highly skilled professional visas and other specialized visa categories are available. Please refer to our website for detailed information.

Important Tips for Visiting Japan

To ensure a smooth and enjoyable trip to Japan, we recommend the following:

  • Obtain overseas travel insurance: Travel insurance provides peace of mind, especially during emergencies. In Japan, medical expenses can be high, so having insurance that covers treatment costs is essential.
  • Choose insurance with travel support: Opt for an overseas travel insurance policy that offers travel support services such as hospital referrals, medical interpretation, and cashless medical services.

Useful Resources

During your visit to Japan, it is important to stay informed and prepared. Here are some useful resources:

  • Guide for when you are feeling ill: The Japanese government’s tourism bureau provides a guide to help you navigate medical assistance when feeling unwell.
  • Information on Local Call Centers: In case of illness during your stay in Japan, we provide a list of local call centers where you can seek assistance.
  • Foreign national coexistence policies: Familiarize yourself with the policies promoting coexistence among foreign nationals in Japan.
  • Bringing animal products into Japan from overseas: If you plan to bring animal products into Japan, please refer to the guidelines provided by the quarantine office.
  • Regulations when bringing plants into Japan from another country: For information on bringing plants into Japan, please follow the regulations set by the plant quarantine office.
  • Information for those bringing personal medication to Japan: The Ministry of Health, Labour and Welfare (MHLW) provides detailed information for individuals bringing personal medication to Japan.
  • Guidebook for foreign nationals living and working in Japan: If you plan to live and work in Japan, the Immigration Services Agency of Japan offers a guidebook to help you navigate the process.

As you embark on your journey to Japan, we hope this comprehensive guide will assist you in planning your visit and applying for a visa. Should you have further questions or concerns, our team is here to support you. Safe travels!

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